Terms of Service

Payment

1- Proudly accept all major credit and debit cards such as; VISA, MasterCard, Discover, JCB, Diners Club, and American Express.  

2- Custom orders require a 70% deposit. The remaining balance is due upon completion.

3- Products do not leave the shop until balance is paid in full.

4 – Deposits are non-refundable.

5- All sales are final.

Terms of Service

1- Lead times are approximate.

2- Rush orders are subject to a 20% surcharge.

3- Abandonment; Finished pieces that remain in the shop for over 30 days are subject to a $490/month storage fee.

4- I will select the best possible material for each job. Please keep in mind that; Color varies from one wood slab to the next.  the color/tone/grain pattern will vary from one slab to the next. There is no guarantee as to the exact color/tone/grain of the finished product. The same applies to  resin colors.

5- Products made from live edge wood react to environmental factors. Heat makes them expand, cold makes them contract, direct sun makes them cup/warp and water makes them swell. Due to the nature of solid wood products, no piece is guaranteed against cracking, warping, splitting, moving, etc. Such flaws are deemed “character” and add to the overall beauty of the natural product(s). Keep your pieces away from sources of direct heat/cold/sun light (fire places, heating ducts, south facing windows, etc.).

6-  “Outdoor finishes” will delay the effects of sunlight and water damage but will not prevent the effects completely. Outdoor furniture requires regular maintenance as the finish will fail overtime and the wood will develop cracks, cups, warps, etc.

7- Please allow aproximatley +/- 3” in width variation when ordering pieces made of live edge wood. Remember, trees don’t grow into perfect dining tables! We will select the slab(s) that best suit your needs.